Refunds & Cancellations
Coach Hire & Driver/Guide
Deposit
Unless otherwise stated all bookings must be secured with a deposit of 25% of your coach hire/driver total.
Refunds
Your refund is non-refundable 14 calendar days after confirming your booking with your deposit.
Balance due
Your balance due date for your coach hire/driver is up to 4 weeks before your booking commencement date.
Package Tours
Deposits and balances due are treated separately for package tours.
A non-refundable deposit of 25% of your package total is required unless otherwise advised prior to confirming your booking.
Your balance due for your package is payable up to 8 weeks prior to your booking commencement date unless otherwise advised prior to confirming your booking.
Cancellations
All cancellations must be submitted in writing by email or post.
